Privacy Policy

Hidden Agenda Lingerie Ltd (HA)- Privacy Policy

This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website

Topics

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • Marketing
  • What are our data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How do we manage your cookies?
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us?
  • How to contact the appropriate authorities?

What data do we collect?

HA collects the following data:

  • Name, telephone number and email address, purchase history and bra size

How do we collect your data?

You directly provide HA with most of the data we collect.  We collect data and process data when you:

  • Request a booking for a fitting
  • Website contact us form
  • Actively give us your details at the POS and consent to our using your data as detailed
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email
  • Use or view our website via your browser’s cookies

How we use your data?

Our company collects your data so that we can:

  • Manage your account
  • Email you with special offers on other products and services from HA that we think you might like
  • Keep in contact with you regarding appointments 

HA will not share your data with any other third party

How do we store your data?

HA securely stores your data at 1 High Street Botley Southampton SO302EA on a secure password and virus protected computer system, accessed by the Managing Director and Manager of HA only

HA will keep your digital data for 2 years following the date of your last purchase.  Once this time period has expired, we will delete your date by removing it fully and securely from our computer systems 

Marketing

HA would like to send you information about products and services of ours that we think you might like.

If you agree to receive marketing, you may always opt out at a later date

You have the right at any time to stop HA from contacting you for marketing purposes 

If you no longer wish to be contacted for marketing purposes, please click here

What are your data protection rights?

HA would like to make sure you are fully aware of all your data protection rights.  Every user is entitled to the following:

The right to access – You have the right to request HA for copies of your personal data.  

The right to rectification – you have the right to request that HA correct any information you believe is inaccurate.  You also have the right to request HA to complete information you believe is incomplete.

The right to erasure – you have the right to request that HA erase your personal data.

The right to restrict processing – you have the right to request that HA restrict the processing of your personal data, under certain conditions

The right to data portability – you have the right to request that HA transfer the data that we have collected to another organisation, or directly to you, under certain conditions

If you make a request, we have one month to respond to you.  If you would like to exercise any of these rights, please contact us at our email: mary@hiddenagendalingerie.co.uk

Call us at: 01478799996

Write to us at: 1 High Street Botley Southampton SO30 2EA

What are cookies?

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information.  When you visit our website, we may collect information from you automatically through cookies or similar technology.

For further information, visit www.allaboutcookies.org

How do we use cookies?

HA uses cookies in a range of ways to improve your experience on our website including:

  • Keeping you signed in
  • Understanding how you use our website

What type of cookies do we use?

There are a number of different types of cookies, however, or website uses:

  • Functionality – HA uses these cookies so that we recognise you on our website and remember your previously selected preferences.  These could include what language you prefer and location you are in. A mix of first party and third-party cookies are used.
  • Advertising – HA uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device and your iP address.  HA sometimes shares some limited aspects of this data with third parties for advertising purposes.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser.  However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The HA website contains links to other websites.  Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy

Changes to our privacy policy

HA keeps its privacy policy under regular review and places any updates on this web page.  This privacy policy was last updated on 18th February 2020.

How to contact us

If you have any questions about HA’s privacy policy, the data we hold on you, or you would like to exercise one of your data protections rights, please do not hesitate to contact us.

Email: mary@hiddenagendalingerie.co.uk

Post: 1 High Street Botley Southampton SO30 2EA

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that HA has not addressed your concern in a satisfactory manner, you may contact the Information Commissioners Office.

Hidden Agenda Lingerie Ltd – February 2020

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